My husband has secondary progressive MS and receives government funded homecare. The Ontario government pays HCCSS to oversee home care in Ontario, and then HCCSS contracts out the work to local agencies. In our case, St Elizz has the bulk of the contract for Bob's PSW care. We were assessed for 7 hours a week - which means once a day a PSW comes in to get him up, give him a shower, dress him, and helps him prepare for his day. We have all the toys - hospital bed, a lift, a commode, a safety belt, power chair, ramps, roll in shower - everything anyone needs to take care of my husband. Over the last five years, care has declined. I've estimated that we "miss a visit" roughtly 6 times a month, which is more than once a week. It's roughly 20% of our visits, overall. Generally speaking, we miss visits when our main guy is off - sick, vacation, whatever. This is because local agencies don't get a sick call and re-distribute patient care. They g...